Frequently Asked Questions

#1 Is SMS Marketing effective in Mauritius?

Absolutely! With high mobile phone penetration in Mauritius, SMS boasts excellent open rates and instant reach.

#2 How can I build my subscriber list?

Run opt-in campaigns through social media, in-store promotions, or offer sign-up incentives like discounts.

#3 What Kind of Messages can KOTSASA send?

Promote new products, announce sales, or share exclusive offers. Coming soon: Send appointment reminders.

#4 How much does it cost?

KOTSASA SMS marketing service offers a low-cost solution to reach a large audience compared to traditional marketing.

#5 Can I track the results of my SMS marketing campaigns?

Yes! Our service provides analytics to track key metrics like open rates, click-through rates, and conversion rates. This allows you to measure the effectiveness of your campaigns and optimize them for better results.

#6 How quickly can SMS marketing generate leads or sales?

SMS messages are seen instantly, making them a great tool for driving immediate action. The conversion speed depends on your offer and audience, but SMS marketing can generate leads and sales much faster than traditional marketing channels.

#7 How does SMS marketing compare to social media marketing?

Both are valuable tools, but SMS boasts higher open rates and a more direct reach. Social media allows for richer content, but engagement can be lower. Use SMS for urgent CTA's 'calls to action' and social media for brand awareness and building relationships.

#8 Will SMS marketing annoy my customers?

Not if done right! Focus on sending valuable and timely messages that your customers have opted-in to receive. Offer exclusive deals, loyalty programs, or appointment reminders (from your office phone) to keep them engaged.

#9 Is this service legal?

Yes! You only send messages to those who have opted-in. Subscribers can unsubscribe anytime by sending us a text or email.